Fulfillment Policy

  1. Delivery: The "Remote Personal Assistant System" is a digital service that will be activated and accessible via a secure link sent to the customer's email address as provided at the time of purchase.
  2. Activation Timeline: Customers will receive an email with the activation link and instructions within 24 hours of purchase. In case of any unforeseen delays, customers will be promptly informed via email.
  3. Cancellation Policy: Orders can be canceled and fully refunded within 24 hours of purchase. To cancel your order, please contact our support team with your order number and email address used for purchase.
  4. Refund Eligibility: Refunds are considered in cases where the "Remote Personal Assistant System" does not perform as advertised or experiences technical issues that we cannot resolve. We are committed to ensuring customer satisfaction and will handle each case with utmost attention.
  5. Requesting a Refund: To initiate a refund, customers should contact our support team within 14 days of activation. The request must include the order number, the email address used for purchase, and a detailed explanation of the issues encountered.
  6. Refund Process: Eligible refunds will be processed to the original method of payment within 5-7 business days following the approval of the refund request.
  7. Notification of Refund: Customers will receive an email confirmation once the refund has been processed.
  8. Technical Support: Our dedicated technical support team is available to assist with any issues related to the functionality or use of the "Remote Personal Assistant System." We encourage customers to contact us for support before requesting a refund, as many issues can be resolved promptly.